Order Confirmation
Once your order has been placed, our team will contact you to confirm the following:
Orders are typically delivered within 2–3 business days after dispatch.
Please note: In the event of adverse weather conditions such as Typhoon Signal No. 8 or Black Rainstorm Warning, deliveries will resume once courier services confirm normal operations.
Estimated delivery time: 3–10 business days
Delivery times may vary depending on the destination, local customs procedures, seasonal factors, and weather conditions.
Shipments may be delayed due to:
We do not accept returns once an order has been shipped.
However, if there is a quality issue upon receiving your item, please contact us within 3 days of delivery. Requests for returns or exchanges based on personal preference or change of mind are not accepted.
All return and exchange decisions are subject to the final approval of Sunhei One Production Co.